I joined Alto as the Lead Product Designer. At the time, it was relatively small (2 PDs, 20 Eng, 0 PMs, 1 location and 100 employees). I started by leading the design on our Patient App (consumer-facing) efforts to help patients manage their medications, save money on their refills, improve health outcomes and eliminate the need to contact us during deliveries.
We started growing as a company and we hired our Head of Design. I supported him in recruiting and product strategy efforts. As a result, we grew our design team by hiring 6 PDs, 2 DMs, and 2 UXRs to support all our product initiatives.
After my first year at Alto, we switched our strategic focus from growth to profitability. I was asked to lead design for our Internal Tools & Services team to decrease the price per shipment and automate our operations to reduce manual labor. I had a team of 3 designers and 2 PMs. We were supporting 4 different engineering teams.
I left Alto after 2.8 years and we had 1K+ employees, 13 locations, over $550M+ in funding, and 3M+ prescriptions filled.
A vertically embedded digital pharmacy. Your doctor can see all your prescriptions (Rx) via the Provider Portal and send new ones to your pharmacist. The Alto pharmacist will process your Rx using an internal tool called Wunderbar, the fulfillment team uses the same tool to package and send courier to deliver your medication. You can manage your prescriptions and deliveries using the mobile app.
A business critical initiative to reduce cost per shipment by automating primary services and reducing time spent at each manual tasks. It led to the biggest impact on reducing our processing cost and put us on a direct path to profitability.
Check out Alto's website to learn more about the company. In addition, you can find links to download the app on iPhone or Android.